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From new hires to transfer helpers, check out these maid agencies in Singapore that can help you find the right fit.
Having a maid in Singapore is a huge help, and we are so grateful for the extra hands with young kids, especially. But all the paperwork, rules, fees and bureaucracy can be complicated to deal with. Unless you opt for a part-time helper, hiring a maid means having them live in your house with you, so you need to ensure you have the space and that they are the right fit for your family – but where do you start? If you’re unsure about the steps and want an agency to take care of the hard work, here’s our list of helpful maid agencies in Singapore. If you prefer to hire without an agency, we’ve got all the handy tips and important must-knows to consider.
Read more: Top Tips for Managing Your New Helper
Jump to:
– What to know about maid agencies in Singapore
– Transfer maids, part-time helpers & other Singapore maid agency services
– List of recommended maid agencies in Singapore
What you should know about maid agencies in Singapore
For starters, check out the Ministry of Manpower (MOM)’s guidelines, which outline requirements such as the online Employer Orientation Programme, how to cover a domestic helper bond, the monthly maid levy and more. Maid agencies are a vital part of the helper hiring process and can help you better understand all these guidelines. There are literally thousands of maid agencies in Singapore, ranging from well-established ones to shoestring operations that could be shady and deceptive to helpers and employers alike.
We applaud the MOM for making employment agency data as transparent as possible. With their extensive database, you can not only search Singapore maid agencies by name but also check which agencies are under surveillance or have received demerits from the MOM. Employers are also able to rate maid agencies in Singapore on a scale of 1 to 5, with all scores easily viewable.
To check the data for maid agencies (be warned: there are nearly 4,000 of them!), just click “Search Agencies”, then click “Download” to put it into a sortable Excel file. This is key because it allows you to view three important factors:
- Retention Rate
This is the percentage of foreign domestic workers (FDWs) placed by the maid agency who remain with the same employer for at least 1 year (a standard contract lasts 2 years). It’s always good to see that someone is steadily employed and that the relationship is seemingly beneficial for both parties. The industry average is 64.4% – the top maid agencies have retention rates in the high 50s or 60s (some small agencies have even higher averages, but this is among agencies with a high volume of placements).
- Transfer Helper Rate
This is the percentage of FDWs who have transferred to three or more employers within one year – that’s a major red flag. The industry average is 0.94%.
- Placement Volume
This is the number of work passes applied for by a maid agency. A high volume (the industry average is 48) indicates that the maid agency in question probably runs pretty professionally and would generally have better resources in terms of responsiveness to a problem (for instance if you need to hire a replacement or part-time helper, require assistance with maid insurance and more) and housing (as helpers stay in dorms before they are hired, and can also live in them while employers are away). Of course, the flip side to this is that both employers and helpers are less likely to get the personal touch that might come with a smaller maid agency in Singapore.
Other factors to consider when hiring a maid include the fees charged to both helpers and employers. Most maid agencies charge helpers a finders fee that can take up to eight months to pay back. Can you imagine working eight months without making any salary?
While employers have the option of covering this fee (usually around $1,000), it’s obviously a high up-front cost for everyone involved. Some maid agencies don’t charge this fee, and we think it’s worth employers absorbing some of the cost. When you hire a transfer helper this fee isn’t involved, which is part of why it’s a popular option.
Transfer maids, part-time helpers & Singapore maid agencies
Beyond the initial hiring process – when you describe your needs and then interview suitable candidates – maid agencies in Singapore can assist further down the line with issues like renewing contracts, arranging home leave for your helper, and helping you find a replacement or part-time helper if your initial hire doesn’t work out (hey, it happens!).
In the unfortunate circumstance where your helper gets into legal trouble or you find cause for immediate termination, an agency can also be very helpful with the repatriation process (although shady agencies have been known to simply send helpers back out to new families!).
As an alternative to maid agencies, particularly if you hire a transfer helper, you can either handle the paperwork yourself through MOM or hire a paperwork specialist to streamline the process at a much lower cost. The downsides to these options are that they can be more time-consuming, and you’re on your own if something goes wrong.
In the meantime, we’ve scoured the data and shared our own personal experiences to come up with a list of helpful maid agencies in Singapore – all with solid statistics and good reputations.
List of Maid Agencies in Singapore
1. We Are Caring
Retention rate: 73.54%
Helper Transfer rate: 0.31%
Placement volume: 1,025
We Are Caring is Singapore’s leading ethical maid agency with a fair-hiring model that charges no placement fees or salary deductions to helpers, even from their home country. It is also the fastest and most convenient way for families to hire a great helper. Access Singapore’s largest database of verified helper profiles with videos, portfolios, detailed information and reference letters from current employers and the team will shortlist suitable candidates to suit your needs.
This maid agency boasts digital processing, fast screening and great customer support, which has earned them a high customer service rating. Your helper will be transported straight to your home, and you can start the hassle-free process through We Are Caring’s handy mobile app, which includes Singpass integration and e-signatures! They’re also accredited by MOM to provide online EOP for first-time employers.
We Are Caring (License number: 15C7788), 61 Killiney Road, Level 2, Singapore 239522, www.wearecaring.com
2. Good Day Maid
Retention rate: 64.83%
Helper Transfer rate: 0%
Placement volume: 152
Good Day Maid focuses on helping families in Singapore find a helper who truly fits their household needs. Rather than rushing placements, the agency emphasises careful matching and clear guidance throughout the hiring journey. From the initial consultation through interviews and deployment, employers are guided step-by-step to ensure the process remains smooth and transparent. Unlike many agencies that offer a six-month guarantee, Good Day Maid provides a 12-month replacement period, giving families additional reassurance when hiring a domestic helper.
The agency also works closely with overseas training centres in Indonesia, the Philippines and Myanmar, regularly monitoring training standards to ensure helpers arrive better prepared for Singapore households. Backed by strong Google reviews and referrals from satisfied customers, Good Day Maid also provides dedicated post-placement support including free work permit renewals, a service that typically costs around $200 elsewhere. Their hands-on approach helps make hiring and managing a helper a more confident and stress-free experience for families.
Quote GOODDAYMAMA to enjoy $100 off any hiring package!
Good Day Maid (License number: 23C1649), Katong Shopping Centre, 865 Mountbatten Road #01-06, Singapore 437844, www.gooddaymaid.com.sg
3. Maidcity
Retention rate: 67.23%
Helper Transfer rate: 2.24%
Placement volume: 475
With over 25 years of experience, Maidcity is a familiar name for families looking to hire a helper in Singapore. The team ensures that each family is matched with the right, long-term fit by taking the time to understand your household’s needs. You can find trained domestic helpers and caregivers from Myanmar, Indonesia, the Philippines and Mizoram. They’ve also been part of MOM’s Advance Placement Scheme (APS) since its pilot in 2016, which means you can expect face-to-face interviews, more accurate matching and faster deployment.
This maid agency also efficiently handles all the nitty-gritty paperwork so you don’t have to. From work permit applications and renewals to maid insurance, home leave, repatriation and embassy paperwork. They’ve also been named one of the Top Maid Agencies by ThreeBestRated for three years running and boast multiple five-star Google reviews across all their branches.
Maidcity (License number: 21C0694), three locations in Singapore, including Toa Payoh, Kovan & Clementi, www.maidcity.com.sg
4. Brightshine Helpers
Retention rate: 64.81%
Helper Transfer rate: 0%
Placement volume: 96
Brightshine Helpers focuses on quality matching rather than mass placement, offering families a more curated and thoughtful hiring experience. Each helper undergoes an internal first-round interview before being recommended, so employers are presented with a carefully shortlisted selection instead of an overwhelming number of profiles. This helps ensure a closer fit to each household’s needs and expectations, reducing mismatches and unnecessary trial-and-error. The agency provides helpers from Indonesia, Myanmar, the Philippines and Mizoram. Backed by consistent five-star Google reviews, Brightshine Helpers is popular among first-time employers and expatriate families, who value its personalised and consultative approach.
Whether for childcare, elderly care, or general household support, families appreciate the effort that goes into recommending suitable candidates. Families can also enjoy responsive after-sales service. In addition, Brightshine Helpers places strong emphasis on transparency, with all fees clearly communicated upfront so families can proceed with confidence and peace of mind. Many families also return to Brightshine Helpers for subsequent placements, reflecting the trust built through consistent service and successful matches.
Flash this article to enjoy a complimentary consultation and priority shortlisting of carefully matched helpers for your household needs. Promotion is valid for new employers engaging Brightshine Helpers.
Brightshine Helpers (License number: 24C2529), 304 Orchard Road, #03-88 Lucky Plaza, Singapore 238863, www.brightshine.com.sg
5. Thumbs Up Employment Agency
Retention rate: 59.04%
Helper Transfer rate: 0%
Placement volume: 93
Thumbs Up Employment Agency is a reputable maid agency in Singapore that prioritises finding the right fit for your family. Known for their responsiveness and efficiency, they take the time to understand each household’s unique needs so they can find a suitable helper for each family. Through personalised matchmaking, including screenings and training, you can ensure a hassle-free experience when choosing a helper.
This boutique maid agency in Singapore offers a full range of services, including placing new and experienced domestic helpers and managing transfers of helpers or direct hires from Indonesia and Myanmar – all at affordable prices! What’s more, you don’t have to worry about any hidden costs because their pricing packages are comprehensive and straightforward. Many families also praise the staff’s great service and helpfulness!
Thumbs Up Employment Agency (License number: 21C0843), 74 Whampoa Drive #01-342 Singapore 320074, www.thumbsupsg.com
6. 1.Alpha Employment Agency
Retention rate: 65.96%
Helper Transfer rate: 1.47%
Placement volume: 233
1.Alpha Employment Agency prides itself on ensuring customers are satisfied with a suitable domestic helper. Domestic helpers in this maid agency in Singapore are carefully selected from Myanmar, the Philippines, and Indonesia. They go through an interview with assessors, a practical assessment, communication and skills training in an overseas training centre before they are picked to come to Singapore.
When in Singapore, these domestic helpers will go through another round of training to ensure they familiarise themselves with the local household needs. 1.Alpha Employment Agency’s company values focus on affordability, assurance, attentiveness and approachability – so you can look forward to genuine service. The staff will also ensure that they follow up on the progress of their FDWs after they’re placed with the households, guaranteeing a reliable and smooth journey.
1.Alpha Employment Agency (License number: 21C0788), 170 Upper Bukit Timah Road, #02-23 Bukit Timah Shopping Centre, Singapore 588179, www.1alpha.com.sg
7. A1 Employment Agency
Retention rate: 62.81%
Helper Transfer rate: 0.9%
Placement volume: 251
With 20 years of experience in the local scene, A1 Employment Agency has successfully served over 10,000 households. They hire maids from the Philippines, Myanmar, Indonesia, and India, with past customers singing praises for their exceptional service. Some families have maintained relationships with their helpers through this maid agency for over a decade!
Their low transfer rate is a testament to this and their dedicated customer service continues even after the maid is placed in your home. A1 Employment Agency is also accredited by the Philippine Overseas Employment Administration, ensuring reliability and quality service.
A1 Employment Agency (License number: 04C4715), Far East Shopping Centre, 545 Orchard Road #05-12, Singapore 238882, www.a1maid.com.sg
8. Bright Maid Employment
Retention rate: 62%
Helper Transfer rate: 2.46%
Placement volume: 384
Bright Maid Employment was founded in 2009 and has built extensive experience in helping families find reliable domestic helpers in Singapore. Their dedicated team ensures families are guided through every step of the hiring process, from interviews to work permit applications, renewals, cancellations and even travel arrangements. Here, you can find maids from Indonesia, the Philippines and Myanmar who have undergone thorough pre-deployment training in childcare, babysitting, cooking, housekeeping, gardening and elderly care.
Bright Maid Employment also prides itself on delivering professional, attentive service. Families can expect efficiency and prompt responses, even after your helper has settled at home. There’s also plenty of transparency here, where there are no hidden costs throughout the process.
Bright Maid Employment (License number: 13C6887), 587 Bukit Timah Road, Coronation Plaza #03-17 Singapore 269707, www.brightmaid.com.sg
9. Green Employment Pte Ltd
Retention rate: 63.85%
Helper Transfer rate: 0%
Placement volume: 412
Green Employment Pte Ltd is a maid agency in Singapore that is known for going the extra mile. Often praised for their professional and sincere services, Green Employment Pte Ltd is one of the fastest-growing maid agencies in Singapore, thanks to word-of-mouth and referrals from hundreds of satisfied clients. Because of their commitment to offering excellent services, they have received multiple awards.
On a mission to help families find suitable foreign domestic workers, this maid agency continuously improves recruitment and placement practices to ensure the best quality of service for employers and helpers. They emphasise love and compassion to nurture long-lasting relationships between employers and helpers. It’s no wonder their Toa Payoh and Serangoon outlets have an excellent Google rating of 4.9!
Green Employment Pte Ltd (License number: 21C0720), two locations in Singapore, including 152 Serangoon North Avenue 1, and 116 Lorong 2 Toa Payoh, www.greenemployment.sg
10. Inter Great Employment
Retention rate: 66.63%
Helper Transfer rate: 0.76%
Placement volume: 1,025
Inter Great Employment is an award-winning maid agency in Singapore with a vast pool of candidates from Indonesia, the Philippines and Myanmar. Clients praise this maid agency for its honest, sincere service, which ensures each family is paired with a helper who meets their needs. Their team of helpers is trained in a wide range of services, including child and infant care, elderly care, bedridden and patient care, household chores and more.
This maid agency is known for its effortless hiring process. After you fill out a form to let them know what you are looking for, their team will work quickly to help you find suitable candidates. With three convenient locations in Singapore and 4.8-star Google reviews from over 500 clients, Inter Great Employment is ever-ready to help you find a helper.
Inter Great Employment Pte Ltd (License number: 14C6931), three locations in Singapore including Katong, Ang Mo Kio and Bugis, www.intergreat.sg
11. Raymond Maids Employment Agency
Retention rate: 54.49%
Helper Transfer rate: 2.87%
Placement volume: 416
With over 30 years of experience, Raymond Maids Employment Agency ensures that every helper is equipped with essential skills and a positive mindset to provide quality care for your household. The agency recruits helpers from Indonesia, the Philippines and Myanmar, all of whom undergo compulsory training at overseas centres. These programmes cover practical skills as well as basic English, giving helpers a strong foundation to build on.
With four branches across Singapore, Raymond Maids offers end-to-end support—from personalised pre-selection guidance and rigorous training to attentive post-deployment follow-ups—ensuring smooth placements and reliable after-care service. If you’re looking for someone to care for your elderly loved ones, the agency also provides dedicated helpers trained in elderly caregiving. Each helper must pass strict quality-control checks and meet requirements, so families can feel confident knowing they’re in capable hands.
Follow @raymondmaidsagency on Instagram and show our team that you are following them at any Raymond Maids Employment Agency branch to receive $100 off service fees on your new package! Plus, receive $50 off the service fees of your selected package when you leave a Google Review. Promotion is valid for all customers taking new deployment packages.
Raymond Maids Employment Agency (License number: 17C8774/23C1781/99C4728) , four locations in Singapore, including Katong, Bukit Timah and Sembawang, www.raymondmaids.com
12. 1 Assist Agency
Retention rate: 68.34%
Helper Transfer rate: 1.11%
Placement volume: 519
1 Assist Agency is a licensed employment maid agency in Singapore that specialises in connecting domestic workers to employers in Singapore. Here, you can find professional and reliable maids from Indonesia, Philippines and Myanmar. Maids here can also receive specific training upon request for families with infants and seniors.
1 Assist Agency, two locations in Singapore, including 170 Upper Bukit Timah Road and 865 Mountbatten Road, www.1assist.com.sg
13. Bestmaid
Retention rate: 60.29%
Helper Transfer rate: 3.13%
Placement volume: 199
Get matched to some of the best maid agencies in Singapore through this website. While the website itself can be a tad chaotic, there’s an easy FAQ guide to get you started. There’s also a helpful list of agencies that you can consult.
Bestmaid, www.bestmaid.com.sg
14. Contact Asia
Retention rate: 67.05%
Helper Transfer rate: 2.39%
Placement volume: 241
With over 20 years of experience, this maid agency takes a personal yet professional approach to the process of hiring a maid in Singapore. Their philosophy is all about viewing the process not as a one-time transaction, but as a journey for both the family and the helper to ensure that everyone is happy and finds the right fit.
Contact Asia, two locations in Singapore, including Beauty World Plaza and Peninsula Plaza, www.contactasia.com.sg
15. My Employment Agency
Retention rate: 63.18%
Helper transfer rate: 1.52%
Placement volume: 623
This maid agency has been operating since 2019 and has great reviews from families all over Singapore. My Employment Agency conducts personalised screenings for every helper to ensure they are matched with the right family. Some of their helpers are trained by professional nurses in elder care, while some can speak Mandarin if that’s a skill you require.
My Employment Agency, two locations in Singapore, including 14 Scotts Road and 10 Anson Road, www.myemploymentagency.sg
16. HelperPlace
HelperPlace is not an agency, but is a leading online platform that connects employers with reliable domestic helpers in Singapore. In just a few clicks, you can access thousands of candidates directly without any middlemen. Based on your needs, you can easily shortlist, chat, interview and hire the right helper for your family.
HelperPlace, www.helperplace.com
17. Help is Here: Efficient maid agency with two-year support
Retention rate: 67.15
Helper Transfer rate: 1.69%
Placement volume: 222
Help is Here has been serving families across Singapore for over five years. Their team is known for going the extra mile–from matching the right helper to deploying her directly to the employer’s home, often within just two weeks. Promising a seamless process with fast screening, digital paperwork and transparent fees, they take the stress out of finding a suitable helper. Help is Here offers two full years of dedicated aftercare and support.
Help is Here, 1 Jalan Berseh, #03-14, Singapore 209037, www.hih.com.sg
18. Island Maids
Retention rate: 64.87%
Helper Transfer rate: 0.84%
Placement volume: 1,838
At this maid agency, each domestic helper is interviewed first and undergoes a background check, health screenings and more before being matched to your family.
Island Maids, multiple locations in Singapore, including Ang Mo Kio, Bedok and Bukit Timah, www.islandmaids.com.sg
19. JForce
Retention rate: 68.26%
Helper Transfer rate: 1.56%
Placement volume: 734
An award-winning maid agency in Singapore, JForce matches families with domestic helpers from Indonesia. JForce has its own training centre in Indonesia, which means your helper’s training can be customised to suit your family’s needs. With three outlets islandwide, JForce is known for its reliable service and remains a favourite with families.
JForce, multiple locations in Singapore, including Boon Keng, Ang Mo Kio and Jurong East, www.jforce.com.sg
20. Lis Agency
Retention rate: 64.05%
Helper Transfer rate: 1.03%
Placement volume: 885
With years of experience in the foreign domestic worker industry, Lis Agency is a humble maid agency located in Upper Bukit Timah. Customer service is pretty good here – expect speedy replies and enthusiastic staff.
Lis Agency, 170 Upper Bukit Timah Road, #01-02 Bukit Timah Shopping Centre, Singapore 588179, www.facebook.com/lisagency
21. Nation Employment
Retention rate: 67.78%
Helper Transfer rate: 0%
Placement volume: 299
Not only are there 20 consultants to help you at this maid agency in Singapore, but help can also be obtained outside of regular working hours should you need it. They have a large database of maids to select from and boast a hassle-free application process.
Nation Employment, multiple locations in Singapore, including Jurong, Toa Payoh and Tampines, www.nation.sg
22. Netmaid
Netmaid isn’t a Singapore maid agency per se, but it’s a vast information resource if you’re looking to hire a domestic helper. Search through its useful tags section, which is sorted by your domestic needs (eldercare, babies, helper nationality etc), or browse through its helpful FAQ section for all the answers you need about settling-in programmes, MOM guidelines, insurance for your FDW and much more.
Netmaid, www.netmaid.com.sg
23. Prestige Management Services
Retention rate: 65.61%
Helper Transfer rate: 0.47%
Placement volume: 238
With outstanding numbers across the board, heaps of personal recommendations, and 30 years of experience, Prestige is consistently rated as one of Singapore’s preferred employment agencies. They conduct meticulous screening for all maids and interview them to ensure they meet your requirements.
Prestige Management Services, 442 Orchard Road, #03-07 Claymore Connect, Singapore 238879, www.prestigemgmt.com.sg
24. Taj Employment Agency
Retention rate: 39.67%
Helper Transfer rate: 5.63%
Placement volume: 182
If you’re looking for an Indian maid agency in Singapore, Taj specialises in helpers from India. Give their office a call to speak with a consultant who will help you find a suitable maid in Singapore.
Taj Employment Agency, 2 Serangoon Road, #B1-25, Tekka Place, Singapore 218227, www.tajemployment.com
25. Wonderful Helper
Retention rate: 64.79%
Helper Transfer rate: 0.73%
Placement volume: 462
Expect helpful and prompt service when you engage this maid agency in Singapore. The reviews on Facebook are a testament to its popularity! They have over 40 years of experience in helping clients find a helper that meets their needs.
Wonderful Maid Agency, 293 Changi Road, Singapore 419771, www.wonderfulhelper.com
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